Version 1.0 · Effective 1 September 2026
Effective date: 1 September 2026
Version: 1.0
1.1 These Website Terms of Use ("Terms of Use") govern your access to and use of bliink.id and bliink.sg and any subdomain, and any content, tool or functionality made available through it (the "Website").
1.2 The Website is operated by Bliink Private Limited (UEN 202502822D), a company incorporated in Singapore with its registered office at Block 216 Serangoon Avenue 4, #15-76, Singapore 550216 ("Bliink", "we", "us", "our").
1.3 By accessing or using the Website you agree to these Terms of Use. If you do not agree, do not use the Website.
1.4 Other terms that may apply. Use of the Bliink platform and applications is governed by the Traveller and Platform Terms of Use (available on request by contacting us). Bookings are governed by the Booking Terms and Conditions. Personal data is handled in accordance with the Privacy Policy and Cookie Policy. Where a Customer has signed a Master Services Agreement, that agreement prevails over these Terms of Use.
2.1 We may amend these Terms of Use at any time by posting an updated version. The effective date shows when they were last changed. Continued use of the Website after that date constitutes acceptance.
2.2 We may change, suspend or withdraw all or any part of the Website without notice. We do not guarantee that the Website, or any content on it, will always be available or uninterrupted.
3.1 The Website is provided for your information and for legitimate business purposes connected with corporate travel management.
3.2 You may view, download and print content from the Website for your own internal business use, provided you do not modify it and you retain all copyright and proprietary notices.
3.3 You must not:
(a) use the Website in any way that breaches any applicable law or regulation;
(b) use the Website for any fraudulent, unlawful or harmful purpose, or in a way that could damage, disable, overburden or impair it;
(c) access or attempt to access any part of the Website, server, or database that you are not authorised to access, or circumvent any authentication, rate-limiting or security measure;
(d) introduce any virus, trojan, worm, logic bomb, ransomware or other malicious or technologically harmful material;
(e) use any robot, spider, scraper, crawler or other automated means to access, monitor, index, copy or extract content, fares, rates, availability or any other data from the Website, except a search engine operating in accordance with our robots.txt;
(f) use the Website, or any content or output obtained from it, to train, fine-tune, evaluate or develop any machine learning or artificial intelligence model;
(g) reproduce, duplicate, copy, resell, republish, frame, mirror or otherwise commercially exploit any part of the Website;
(h) reverse engineer, decompile or disassemble any part of the Website, except to the extent that such restriction is prohibited by law;
(i) make speculative, false or fraudulent bookings or enquiries, or bookings in anticipation of demand;
(j) remove, obscure or alter any proprietary notice; or
(k) impersonate any person or misrepresent your affiliation with any person or organisation.
3.4 We may investigate any suspected breach and may report it to law enforcement. We may suspend or terminate your access to the Website immediately and without notice for any breach of this clause 3.
4.1 Some parts of the Website require an account. You must provide accurate and complete registration information and keep it up to date.
4.2 You are responsible for keeping your credentials confidential and for all activity under your account. You must not share your credentials.
4.3 Notify us immediately at security@bliink.sg if you know or suspect that your credentials have been compromised.
4.4 We may disable any account at any time where we reasonably consider that you have breached these Terms of Use or that the account presents a security risk.
5.1 All intellectual property rights in the Website and in all content on it — including text, graphics, logos, icons, images, audio, video, software, source code, data compilations, user interfaces, look and feel, and the "Bliink" name and marks — are owned by or licensed to Bliink and are protected by copyright, trade mark and other laws.
5.2 Except as expressly permitted in clause 3.2, no right or licence is granted to you.
5.3 The Website may include content licensed from Suppliers and third parties, including images, descriptions, ratings and maps. That content remains the property of its owner.
5.4 If you believe content on the Website infringes your intellectual property rights, contact legal@bliink.sg with details of the work, the location of the allegedly infringing material, and your contact details.
6.1 Informational only. Content on the Website is provided for general information. It is not advice — legal, financial, tax, immigration, medical or otherwise — and must not be relied on as such. Obtain professional advice appropriate to your circumstances.
6.2 No warranty of accuracy. Fares, rates, availability, schedules, hotel descriptions, ratings, images, maps, entry requirements, visa information and travel advisories are supplied by Suppliers, distribution systems and third-party data providers. We make no representation or warranty, express or implied, that any such content is accurate, complete, current or fit for any purpose.
6.3 AI-generated content. Parts of the Website and the Concierge generate content using artificial intelligence. Such content may be inaccurate, incomplete or out of date, and must be verified before it is relied upon. See clause 4.4 of the Booking Terms and Conditions.
6.4 Prices displayed are subject to change and to availability, and do not constitute an offer. A binding price arises only on confirmation of a booking in accordance with the Booking Terms and Conditions.
7.1 The Website contains links to third-party websites, resources and services, including Supplier sites, payment pages and visa services. Those links are provided for convenience only.
7.2 We have no control over the content of third-party sites and accept no responsibility for them or for any loss arising from your use of them. A link is not an endorsement.
8.1 If you submit content to the Website — including reviews, comments, survey responses or support messages — you grant Bliink a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sub-licensable licence to use, reproduce, adapt and display that content for the purposes of operating and improving the Services.
8.2 You warrant that any content you submit is your own or that you have the right to submit it, is accurate, and does not infringe any third party's rights or breach any law.
8.3 Feedback. If you give us suggestions, ideas or feedback about the Services, we may use them without restriction and without any obligation to you.
8.4 We may remove any content at our discretion.
9.1 To the maximum extent permitted by law, the Website is provided "as is" and "as available", and we exclude all conditions, warranties, representations and other terms which might otherwise be implied by statute, common law or the law of equity.
9.2 We do not warrant that the Website will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.
9.3 You are responsible for configuring your own information technology, computer programmes and platform to access the Website, and for using your own virus protection software.
10.1 Nothing in these Terms of Use excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.
10.2 Subject to clause 10.1, and to the maximum extent permitted by law, we exclude all liability arising out of or in connection with the Website or its use, including for:
(a) loss of profit, revenue, business, contract, anticipated savings, opportunity or goodwill;
(b) loss of or corruption of data;
(c) business interruption; and
(d) any indirect or consequential loss.
10.3 Subject to clause 10.1, our total aggregate liability arising out of or in connection with the Website (as distinct from bookings, which are governed by clause 13 of the Booking Terms and Conditions) is limited to SGD 1,000.
10.4 This clause 10 does not affect our liability under the Booking Terms and Conditions, which is governed by clause 13 of those terms.
11.1 You indemnify us against all claims, losses, liabilities, costs and expenses (including reasonable legal costs) arising out of or in connection with your breach of these Terms of Use or your misuse of the Website.
12.1 We process personal data in accordance with our Privacy Policy and use cookies in accordance with our Cookie Policy.
13.1 We may suspend or terminate your access to the Website at any time, without notice, where you breach these Terms of Use or where we reasonably consider it necessary to protect the Website, our users or our business.
13.2 Clauses 5, 8, 9, 10, 11, 14 and 15 survive termination.
14.1 Severance. If any provision is held invalid or unenforceable, it is severed and the remainder continues in full force.
14.2 No waiver. A failure or delay in exercising a right is not a waiver of it.
14.3 Assignment. You may not assign your rights under these Terms of Use. We may assign or novate to a member of the Bliink group or to a purchaser of the business.
14.4 Third party rights. A person who is not a party to these Terms of Use has no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any of its terms, except that each Bliink group company and our directors, officers and employees may enforce clauses 9, 10 and 11.
14.5 Entire agreement. These Terms of Use, together with the documents referred to in clause 1.4, constitute the entire agreement between you and us in respect of your use of the Website.
14.6 Language. These Terms of Use are published in English, Bahasa Indonesia and Simplified Chinese. The English version prevails in the event of any inconsistency, save where mandatory Indonesian law requires otherwise.
15.1 These Terms of Use and any dispute or claim arising out of or in connection with them (including any non-contractual dispute or claim) are governed by and construed in accordance with the laws of Singapore.
15.2 Any dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with its Arbitration Rules for the time being in force. The seat is Singapore, the tribunal consists of one arbitrator, and the language is English.
15.3 Nothing in this clause prevents us from seeking urgent interim or injunctive relief in any court of competent jurisdiction.
| General | support@bliink.sg |
| Legal and IP | legal@bliink.sg |
| Security | security@bliink.sg |
| Privacy | privacy@bliink.sg |
| Registered office | Bliink Private Limited, Block 216 Serangoon Avenue 4, #15-76, Singapore 550216 |
© 2026 Bliink Private Limited. All rights reserved.
Questions about this document? Contact Bliink directly.